Terms and Conditions
Returns and Exchanges
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Please contact us to obtain a Return Merchandise Authorization number (RMA) or email us at kidsatvoutlet@gmail.com. Returns will not be accepted without an RMA number. Once you have an RMA number, it is your financial responsibility to return the item to the address specified. We will not accept returns simply because you do not understand how to assemble the unit you ordered.
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The product must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) and in the original packaging. A copy of your original invoice must be included in the return shipment. A 25% restocking fee will be applied for any items that are returned by the customer depending on the condition of the item. Furthermore, if any parts, accessories, hardware, manuals, packaging, etc. are missing – the cost to replace and or repair the item will be deducted from the final refund amount. If an item has been damaged, used, or maintained in any way other than that recommended by the manufacturer, this includes any mechanical alterations, the return will not be processed.
If you have the vehicle in your possession for more than 14 calendar days and it has been in use, you will not be eligible for return, refund or replacement. The vehicle and or parts can be sent to us at your own expense; we will repair it and send it back to you for our cost in labor, parts, and shipping.
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PURCHASERS RESPONSIBILITY
Customer must inspect all equipment before using it and to take full responsibility for assuring that the equipment is in good working order and safe to use. You further understand that you are responsible for damage to equipment. Purchaser understands the nature of ATV (all terrain vehicle) riding and motorcycle related activities and acknowledges that Purchaser is qualified to operate said ATV, and is in proper physical condition to participate in such activity. Purchase price in person may differ than purchase online. Purchaser agrees to assume all risks when allowing others to operate Purchaser ' products.
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Our shipping expenses are neither refundable nor reimbursed for any reason. This includes all freight charges: original shipment, returns, and parts warranty. Original freight expense will be deducted from your refund. If an order is refused at time of delivery, the cost incurred to us by the freight company will be deducted from your refund.